Know Your Rights: Consumer Health Insurance Info

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Advocate Brief
Grievances & Appeals in Covered CA
Managed Care in CA #5: Covered California members have the right to a notice when their plan denies access to a service, and there are many ways to challenge the plan’s decision through a grievance or appeal.
Continuity of Care in Medi-Cal
Managed Care in CA #6: Continuity of Care rules allow Medi-Cal beneficiaries to continue receiving treatments (including medications) or seeing a prior providers without having to go through additional prior authorization for a period of time after a transition.
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