The HCA provides free legal services to all consumers, in all languages, regardless of income level. We are an independent consumer assistance program supported by the California Department of Managed Health Care, Covered California, and The California Endowment.
Legal Aid was very helpful and understanding and comforting, which was a relief because the health plan could care less. It was nice to talk to someone who was willing to listen and help.
Consumer denied coverage of $35,000 in bills for the birth of her child because of technical issues concerning payment of insurance