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Fact Sheet Web Page
CA State D-SNP Fact Sheet 2024
As part of Justice in Aging's recently launched project to build capacity and educate advocates about dual populations in Dual Eligible Special Needs Plans or D-SNPs, this fact sheet provides an overview of California's D-SNP landscape, including the number and characteristics of people who are dually eligible in the state. To review other state's D-SNP profiles, please visit Justice in Aging's D-SNP Data Landscape page . The Health Consumer Alliance (HCA) services the Medicare Medi-Cal Ombudsman Program (MMOP) - which provides support to dual eligible members of Medi-Medi plans, DSNPs, and PACE programs, helping these consumers to overcome barriers to accessing needed health care benefits and services.

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Buscar información de seguro de salud en la base de datos de HCA

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Fact Sheet
May is Mental Health Awareness Month (2024)
Mental Health Awareness Month is an important initiative that helps people understand how mental illness affects their lives. By promoting recognition, education, and open conversations, this month plays a crucial role in reducing the stigma associated with mental health conditions and creating a supportive environment for those in need. Make sure to use these mental health resources to fully understand your rights and access the support available to you.  
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Fact Sheet
Mental Health and Older Adults (2024)
Awareness around older adult mental health is crucial for promoting well-being, reducing stigma, and ensuring that seniors receive the support they need to maintain their mental and emotional health. Download the fact sheet here for an important resource guide on older adult mental health.  
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Fact Sheet
California Children’s Services Program (CCS) Fact Sheet – NHeLP
The CCS Program can be confusing. We hope the steps provided in this fact sheet will help you with any issues you may have. If your child has delays, denials, reductions, discontinuance, or other changes to their CCS benefits, you can appeal. Please use the link above to access valuable information on how to protect children's access to healthcare. Translations:   Chinese (Traditional)     Spanish    Vietnamese    
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Fact Sheet
California Abortion Coverage in Medi-Cal and Private Insurance
NHeLP & ACCESS Reproductive Justice present a comprehensive fact guide on California Abortion Coverage in Medi-Cal and Private Insurance. This FAQ provides information on abortion coverage in the state, including the scope of coverage, cost-sharing, procedural requirements, and resources for assistance. (Jun. 2023)
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Fact Sheet
Continuity of Care in Medi-Cal Managed Care (Updated 2023)
Continuity of Care (“COC”) is critical to Medi-Cal beneficiaries in a variety of circumstances. There are a number of laws and policies that govern COC for Medi-Cal beneficiaries, depending on the situation. This fact sheet provides an overview of the laws and regulations that require COC for Medi-Cal beneficiaries.
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Fact Sheet
DHCS Cultural Competency and Gender Affirming Care postcard
DHCS partnered with HCA to create a content-rich postcard that provides information and resources to support plan, provider, and stakeholder efforts to serve the needs of the LGBTQIA+ community and provide gender-affirming care. The postcard serves as a valuable resource for those seeking to improve the quality of care provided to this marginalized community and to ensure that they receive the best possible healthcare services.
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Consumer Brochure
Got a Share of Cost for Medi-Cal or IHSS?
These magic tricks could make your share of cost disappear! We have informational flyers available in English & Spanish. Residents of Los Angeles County can call the phone numbers listed on the flyers, and for all other individuals outside of Los Angeles County, please get in touch with the Health Consumer Alliance at (888) 804-3536. 
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Consumer Brochure Fact Sheet
Health4All Older Adults

Starting May 1, 2022, all Californians aged 50 years or older will be eligible for free full-scope Medi-Cal, regardless of their immigration status! This expands qualification for full-scope Medi-Cal to undocumented individuals. To provide more details about these changes, HCA has released a Health4All Older Adults flyer for consumers.

Translations: Spanish, Arabic, Vietnamese, Traditional Chinese, Simplified Chinese, Korean, Tagalog, Hmong, Thai, Lao, Farsi, Russian, Hindi, Armenian, Punjabi, Cambodian, and Japanese.)
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