Helping Californians get the health care they need

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Accessing Care during a State of Emergency

HCA partners throughout California, including multiple partners located in Los Angeles, stand with Los Angeles, its communities, and, most importantly, the people of Los Angeles.

The Health Consumer Alliance has created the Accessing Care during a State of Emergency resource page to share information, support, and programs for those facing barriers to accessing needed care, equipment, supplies or other necessary services during a state of emergency.  This resource page will be updated to share additional supports as they become available.

The Health Consumer Alliance (HCA) offers free over-the-phone or in-person assistance to help people struggling to get or maintain health coverage and resolve problems with their health plans.

Medical Debt - Do you have a medical bill that you cannot afford? We may be able to help you reduce your bills from hospitals, dentists, ambulance transportation, doctor groups, and other types of health care services. Call us for free help.

About the HCA

About the HCA

 

Local Help Centers

Local Help Centers

 

Publications

Publications

 

NEWS

Keep Your Coverage After the COVID Emergency

The Health Consumer Alliance can help you access health care after the COVID-19 emergency ends in 2023. Learn your rights to keep your coverage!

On the passing of Larry Lavin former director of the National Health Law Program

On the passing of Larry Lavin former director of the National Health Law Program

(April

California Caregiving: Snapshot Stats (2024)

Caregiving in California plays a crucial role in supporting the well-being of millions of residents,

DMHC Fines Anthem Blue Cross $3.5 Million for Mishandling Member Complaints

DMHC Fines Anthem Blue Cross $3.5 Million for Mishandling Member Complaints

California Department of Managed Health

HCA partner, Justice in Aging speaks to LA Times on Financial Hardship faced by California Seniors on Medi-Cal

A recent article titled, "Living on $600 a month? Seniors over income limit can struggle

DMHC Fines Spring Health Plan $1 Million for Operating Without a State License While Offering Employee Assistance Programs

(Sacramento) – The California Department of Managed Health Care (DMHC) took enforcement action against Spring Care, Inc. (Spring Health),

We were faced with a seemingly intractable issue that neither Covered California nor our insurer could resolve…. It took a legal hearing to resolve the problem. Without your help, I am sure that I could not have achieved the fair outcome that we deserved. Thanks so much for all of your kind assistance and advice.

Consumer who was assisted in obtaining coverage with Covered California

Advocacy Notes

Featuring a recent example of HCA Advocates’ compelling work throughout the state.

A 68-year old Spanish speaking consumer that lacked health coverage suffered a heart attack in August 2020 requiring hospitalization in Imperial County and then in San Diego.  Facing over $300,000 in medical bills, HCA’s partner in Imperial County, California Rural Legal Assistance (CRLA) guided him through the process of being added to his wife’s Medi-Cal case to cover the cost of the services.  When the county Medi-Cal agency incorrectly determined his countable income and found him only eligible for Medi-Cal with a high share of cost, CRLA filed an appeal on his behalf.   Prior to the hearing, the County agreed with CRLA’s legal analysis, corrected their calculation of his available income money and qualified him for Medi-Cal without any cost sharing.  As a result of CRLA’s advocacy, this consumer avoided over $300,000 in medical bills related to his heart attack and secured ongoing access to coverage and vital care.

Mr. Jackson
@mrjackson
HCA