Who We Are - Health Consumer Alliance (HCA)

HCA is a network of ten consumer assistance programs operated by community-based legal services organizations across the state of California.

HCA’s expert healthcare advocates provide in-depth assistance to individual consumers and work in partnership to address systemic issues on a policy level. HCA’s policy work is supported by the Western Center on Law & Poverty and the National Health Law Program.

HCA advocates provide a full range of confidential legal services, including negotiating with health plans, filing grievances and requests for Independent Medical Review with the State Department of Managed Health Care, and appeals against Medi-Cal and Covered California.

HCA’s direct service partners are:

Consumers living in any area of the state can get individual assistance by calling 1-888-804-3536 and providing their zip code.

Download our flyer here.

The advocate gave me excellent service. I was very impressed by her knowledge and helpfulness in resolving not only the problem for my husband but she found another issue regarding my coverage that helped me considerably.

Consumer who had been incorrectly denied Medi-Cal