The HCA helps individuals and families get the healthcare services they need while working to identify and address systemic healthcare issues impacting all Californians.
Do you need help getting or keeping health coverage, such as Medi-Cal, private insurance, or Covered California? Are you having problems getting the health care services you need?
We help Californians apply for coverage, find the appropriate doctor or provider, dispute denials of health services, prevent disruption in care, and address and resolve billing problems.
The HCA provides free legal services to all consumers, in all languages, regardless of income level. We are an independent consumer assistance program supported by the California Department of Managed Health Care, Covered California, and The California Endowment.
A subset of HCA partners also provides Cal MediConnect Ombuds services to 7 demonstration counties: Santa Clara, San Mateo, Los Angeles, Orange, San Bernardo, Riverside, and San Diego. Cal MediConnect members and other Medicare and Medi-Cal beneficiaries can receive education and advocacy related to Cal MediConnect plans and benefits from partner organizations located in above mentioned counties.
To learn more about the HCA, click here or call 1-888-804-3536 for assistance (TTY 1-877-735-2929). To join one of the HCA partner organizations, see our Partner Job Opportunities page.
