Fact Sheet
Monitoring Plan’s Provision of Mental Health services to Medi-Cal Beneficiaries
This is an advocate fact sheet that discusses monitoring plan provisions of mental health services to Medi-Cal beneficiaries.
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Consumer Brochure Fact Sheet
How to Address Quality of Care Concerns?
Use this link to access the reference guide for consumers seeking to raise concerns about the quality of their care whether the problem is caused by a provider, plan or facility. Translation: Under revision.
Consumer Brochure
Medi-Cal and Managed Care
This consumer brochure addresses how to access care through your Medi-Cal managed care plan and your rights if you are not getting the health care you need.
Fact Sheet
NHeLP’s Protect Medicaid Funding Series
In an updated series of fact sheets called Protect Medicaid Funding, NHeLP provides succinct analysis of the policy proposals that if enacted would jeopardize the health and financial security of the tens of millions of low-income individuals who depend on the Medicaid guarantee every year.
Consumer Brochure Fact Sheet
What is the Health Consumer Alliance?
The Health Consumer Alliance is a partnership of consumer assistance programs operated by community-based legal services organizations across California. Learn more about what we do and how we can help you.
Advocate Brief
Western Center’s Health Care Eligibility Guide
Western Center’s Getting and Keeping Health Care Coverage for Low-Income Californians: A Guide for Advocates provides California advocates with the relevant statutes, regulations, and guidance needed to help their clients access health care coverage.
Advocate Brief
Grievances & Appeals in Covered CA
Managed Care in CA #5: Covered California members have the right to a notice when their plan denies access to a service, and there are many ways to challenge the plan’s decision through a grievance or appeal.
Advocate Brief
Covered CA & Network Adequacy
Managed Care in California #2: Network Adequacy in Covered CA
Advocate Brief
FAQ on Continuity of Care in Covered CA
How to continue receiving services, or continue seeing providers, from another plan when you enroll in a new Covered CA plan.
Advocate Brief
Managed Care in California Series: Network Adequacy Rules for Medi-Cal Managed Care Plans (2024)
The updated federal Medicaid regulations require states to develop and publish network adequacy standards, including specific time and distance, for certain types of providers, effective July 1, 2018.
