Know Your Rights: Consumer Health Coverage Info

Consumer Brochure Fact Sheet
HCA Quality of Care Chart
The Health Consumer Alliance Quality of Care Chart provides valuable information on healthcare providers and facilities, helping consumers make informed decisions about their care. Find out how to use this resource effectively. For valuable resources on quality care please use this link.

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Fact Sheet
California Abortion Coverage in Medi-Cal and Private Insurance
NHeLP & ACCESS Reproductive Justice present a comprehensive fact guide on California Abortion Coverage in Medi-Cal and Private Insurance. This FAQ provides information on abortion coverage in the state, including the scope of coverage, cost-sharing, procedural requirements, and resources for assistance. (Jun. 2023)
Fact Sheet
Continuity of Care in Medi-Cal Managed Care (Updated 2023)
Continuity of Care (“COC”) is critical to Medi-Cal beneficiaries in a variety of circumstances. There are a number of laws and policies that govern COC for Medi-Cal beneficiaries, depending on the situation. This fact sheet provides an overview of the laws and regulations that require COC for Medi-Cal beneficiaries.
Fact Sheet
DHCS Cultural Competency and Gender Affirming Care postcard
DHCS partnered with HCA to create a content-rich postcard that provides information and resources to support plan, provider, and stakeholder efforts to serve the needs of the LGBTQIA+ community and provide gender-affirming care. The postcard serves as a valuable resource for those seeking to improve the quality of care provided to this marginalized community and to ensure that they receive the best possible healthcare services.
Consumer Brochure
Got a Share of Cost for Medi-Cal or IHSS?
These magic tricks could make your share of cost disappear! We have informational flyers available in English & Spanish. Residents of Los Angeles County can call the phone numbers listed on the flyers, and for all other individuals outside of Los Angeles County, please get in touch with the Health Consumer Alliance at (888) 804-3536. 
Consumer Brochure Fact Sheet
Health4All Older Adults
Starting May 1, 2022, all Californians aged 50 years or older will be eligible for free full-scope Medi-Cal, regardless of their immigration status! This expands qualification for full-scope Medi-Cal to undocumented individuals. To provide more details about these changes, HCA has released a Health4All Older Adults flyer for consumers. Translations: Spanish, Arabic, Vietnamese, Traditional Chinese, Simplified Chinese, Korean, Tagalog, Hmong, Thai, Lao, Farsi, Russian, Hindi, Armenian, Punjabi, Cambodian, and Japanese.)
Advocate Brief
Helping Families Obtain Durable Medical Equipment and Supplies Through The California Children’s Services (CCS) Program

This advocates issue brief provides the framework for accessing Durable Medical Equipment and medical supplies through the California Children’s Services (CCS) program, including: a program overview, existing guidance on how to access services in Whole Child Model and traditional counties, considerations when children have Medi-Cal and/or other health coverage, and consumer rights.

Fact Sheet
COVID-19 Uninsured Program
The new COVID-19 Uninsured Group program was implemented by the Department of Health Care Services (DHCS) on August 28, 2020, and covers COVID-19 diagnostic testing, testing-related services, and treatment services, including hospitalization and all medically necessary care, at no cost to the individual, for up to 12 months or the end of the public health emergency, whichever comes first. Flyer links: EnglishSpanish
Fact Sheet
Changes to the Medi-Cal Prescription Drug Benefit beginning January 2022
Starting January 1, 2022, most Medi-Cal beneficiaries will get their prescription drugs paid for by a new program called Medi-Cal Rx instead of their current Medi-Cal managed care plan. The program will be run by Magellan Health. Medi-Cal Rx will have one list of prescription drugs that will not require prior approval, and the same rules will apply to everyone in Medi-Cal. Learn more details in our fact sheet. See DHCS' Medi-Cal Rx Contract Drugs List. Translations: EnglishSpanish, Chinese (Traditional), Chinese (Simplified), Vietnamese, and Arabic.
Fact Sheet
Coverage Options for American Kidney Fund Grant Recipients
The American Kidney Fund (AKF) announced it is ending financial assistance funds for Californians in need. The fact sheets below offer alternative options patients can explore.  Please contact one of our partner programs if you need more information.

Coverage Options Fact Sheet (English)

El American Kidney Fund (AKF) anunció que está terminando con los fondos de asistencia financiera para los californianos en necesidad. Aquí hay algunas opciones alternativas que los pacientes pueden explorar. Puede comunicarse con nuestra programas para que le brinden más información.

Opciones de Cobertura (Español)

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